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Alumni FAQ

Help and FAQs

A commitment to serving our extended Alumni family throughout their career.


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Frequently Asked Questions

Q. What is the Lumen Alumni Network?

The Lumen Alumni Network is a social platform that provides a place to re-connect with former co-workers, stay current on Company news, and explore opportunities.

Q. Who is eligible to join the Lumen  Alumni Network?

Any U.S. based employee, formerly employed by Lumen or a Lumen entity can join. 

Be on the look out for updates of when the platform will be available globally.

Q. How do I register and join the Lumen Alumni Network?

You can register and join by visiting and clicking on 'Join Today'.  

Q. How long does it take to be approved?

Most approvals should be completed within 3-5 business days, aside from those who may need a manual approval. 

Q. When I connect my account with LinkedIn, will you ever post content on my behalf?

A perk of the Lumen Alumni Network is the great content provided that you can post on your social, however we will never post on your behalf.

Q. How will I know if I have been approved?

You will receive a “welcome” email when you have been approved.

Q. I am approved - what now?  

Once you have received your "welcome" email, you can immediately take advantage of all the network has to offer by visiting

Q. Who can I speak to if I have a question regarding the Lumen Alumni Network?

You can contact our Alumni Relations Team  with any questions