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Privacy Policy

Lumen Alumni Network Privacy Notice

Your privacy is important to us. As a former Lumen employee, you are a valued member of the Lumen community. We want to help you stay connected with other former Lumen employees and share information with you with respect to such things as job opportunities, new or expanded services and offers, and information about company and community activities. To do so, we must necessarily collect, process and share your personal information.  This Privacy Notice applies when you visit, register, or participate in the Lumen Alumni Network. It sets out the types of personal information collected, used and disclosed when you communicate with, engage in, or otherwise interact via the Lumen Alumni Network. 

Required Information and How it is Used:

Because the Lumen Alumni Network is only open to former employees and retirees who left Lumen in good standing, we necessarily need certain information to identify you and, combined with information already in our records, confirm your prior work history with Lumen to determine eligibility.  When you register, you must provide:

  • full name
  • month and day of birth
  • Lumen employee email address

If the above information is inconclusive or not enough to uniquely identify and verify your employment, further information may be required such as:

  • job title
  • start or end date
  • work location
  • other identifying information to your time with Lumen 

This information will be used for identification and verification purposes only and except for your name, will not be visible to other participants unless you choose to disclose it.

Optional Information and How it is Used:

We may also ask you demographic information to use for identification and verification, analytics, and website content improvements. Providing the demographic information is optional.

The Lumen Alumni Network will allow you to connect to other former employees and retirees and to stay updated on items of interest. The more information you provide, the more meaningful those connections and relevant the content may be to you. For example, there may be a group for retirees who may receive updates on benefits-related activities relevant to that retiree group, or you may be most interested in connecting with others that share a similar job history or are in the same geographic area.

To help facilitate those interests and connections and to provide information more relevant to you, the Lumen Alumni Network allows you to share information in your profile that includes:

  • current and past employment experience such as employer name, title, industry, function and job description
  • a profile picture and other contact information such as email address, phone number, LinkedIn profile, and geographic location or address
  • your preferences with respect to receiving communications such as your preference for being contacted about job or business opportunities, sharing expertise, contract work, or other newsletters

Providing this information is optional and you may edit your profile at any time, including your preferences with respect to communications. Personal information you choose to post, share, upload or make available via the Lumen Alumni Network will be visible to Lumen , Enterprise Alumni, and others who join this site.

Automatically Collected Information and How it is Used:

The site may automatically collect information about how you and your device interact with the site, including

  • computer, device and connection information, such as IP address, browser type and version, operating system, unique device identifier and other technical identifiers and performance data
  • usage data, such as features you used, the settings you selected, content viewed, surveys opened

We may collect this data through cookies and other technologies. Cookies are small data files that may be stored on your device. Cookies may store a variety of information, including the number of times you access a site, registration information and the number of times you view a particular page or other item on the site. The use of cookies is a common practice to help websites function as efficiently as possible as well as to provide information to the owners or operator of the website.  Cookies can be "persistent" or "session" cookies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or make full use of the site. 

This will help us with such things as remembering you and your preferences on future visits, improving the site and analyzing site performance, trouble-shooting, customizing relevant information, analyzing usage trends, and enforcing our terms and conditions.  

Data Security:

We use a variety of security and operational measures to help prevent your personal data from unauthorized access, use or disclosure. These measures are aimed at ensuring the integrity, confidentiality and availability of personal information.  

Data Sharing:

We may share your personal information with the platform provider, Enterprise Alumni, to operate and improve the Lumen Alumni Network, including such things as to verify your eligibility, display and update your profile, reflect your choices on communication options, facilitate your connections, and otherwise enhance and analyze your interactions with the platform.   Data shared through the Lumen Alumni Network will reside in the US.

We may share your personal information within the Lumen entities to update our records and to facilitate communication of interest to you. 

We may transfer or share personal data to meet any applicable law, regulation, legal process or other legal obligation, to detect, investigate and help prevent security, fraud or technical issues, to protect the rights, property or safety of Lumen and other participants in the Lumen Alumni Network.

We may otherwise share your personal information as determined by you through your interactions and participation on the Lumen Alumni Network platform such as with other network members, service providers or vendors, survey administrators, or technical support.

Accessing, Updating, and Retaining Your Information:

You may directly access and review your profile information and communication choices. Once logged in, you may make deletions, corrections or updates at any time. Keeping such information and communication choices up to date is your responsibility. You may also close your account at any time.

Your personal information will be retained for as long as necessary to facilitate your participation in the Lumen Alumni Network, comply with legal obligations, and enforce our Terms and Conditions, including any investigation and enforcement related to your use of the service which may include retaining information via a “disabled” account. 

You may have certain rights under European and other privacy and data protection laws. If you reside in one of those countries or regions, you may have certain rights relative to your personal data, include a right to access, rectify or erase, restrict or object to processing, and to portability of your personal information. To exercise any of those rights, send your request to our Data Protection Officer at  We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

Contacting Us:

If you have a privacy concern, complaint or question as it relates to your personal data, please send an email to or to our Data Protection Officer at

Changes to the Privacy Notice:

We will update this Privacy Notice from time to time. Any changes will posted on this page with an updated revision date. If there are material changes to this Privacy Notice we will notify you by prominently publishing a notice on this site. We will do this before such material changes take effect. We encourage you to periodically review this Privacy Notice.